Home / Recorded programs / Emotional Intelligence Essentials
Self-paced online course
Emotional Intelligence Essentials
Read the room, starting with yourself.
Three weeks on the skill underneath every difficult conversation: knowing what you are feeling while you are feeling it. Self-awareness, regulation, empathy — and the conversations that get easier once you have all three.
- 9 lessons across three weeks
- A practice sheet per module
- Certificate on completion
- Name what you feel with more precision
- Regulate without suppressing
- Anger, handled by not fighting it
- Hard conversations that stay conversations
Emotional intelligence is badly served by the phrase. It is not about being calm or agreeable; it is about accuracy — feeling something and being able to say what it is, early enough to choose what happens next.
This course trains that accuracy, and then puts it to work in the two places it matters most: anger, and other people.
What is inside
01
Week 01 — Accuracy
3 lessons- videoFeelings are data, not verdictsWhat the skill is, and what it is not.
- contentA bigger vocabulary, a smaller reactionNaming a feeling precisely takes the edge off it.
- quizName itTen situations, one honest label each.
02
Week 02 — Anger
3 lessons- contentTo manage your anger, do not fight itSuppression raises the cost and delays the bill.
- videoThe pause, in practiceWhat to do in the first ninety seconds.
- infographAnatomy of an outburstThe five seconds where it is still yours to choose.
03
Week 03 — Other people
3 lessons- contentEmpathy is a skill, not a temperamentIt can be practised, and it can be faked — the difference shows.
- contentHow to make a good friendThe unglamorous mechanics of closeness.
- quizThe conversation you are avoidingPlan it, in writing, before you have it.